How can CCAS help me?
The Community Care Alarm Service (CCAS) provides support
services to keep you safe, so that you can live confidently and
If you fall, feel unwell or unsafe, or you are worried by
callers or strangers at your door, you can call for help simply by
pressing a button no matter where you are in your home.
24-hour Response Centre and Mobile Wardens
We install a special Alarm
Unit in your home which automatically
connects to our 24-hour Response Centre when you
press the alarm button. We also provide a Personal Pendant which acts
like a portable alarm button you can wear round the home.
When you press you alarm button, our team in the Response
Centre can speak to you through your Alarm Unit and give
you advice or contact your family, a doctor or the emergency
services. If you are using our Gold or Gold Plus service
levels, we may also send a Mobile Warden to your home
to help you. Our Mobile Wardens are available all day, every
day, whenever you need help and support at home.
In addition to your Alarm Unit and Personal Pendant, we can
sensors with Gold or Gold Plus service levels.
Telecare is a system of electronic sensors that works with your
Alarm Unit to automatically detect safety risks in your home.
When a risk is detected, your Alarm Unit automatically dials our
Response Centre for help.
Our most popular telecare sensors are fall detectors, flood
detectors, pill dispensers and bed occupancy sensors.
Find out more
More information and our key documents