Community Care Alarm Service
The Community Care Alarm Service (CCAS) provides emergency help
and support to people living in Newcastle who are vulnerable due to
age, disability or crime. If you fall, just feel unwell or
are worried by callers or strangers at your door our alarm service
means you can call for help quickly - you don't have to dial for
help or even be near your alarm.
We install a special alarm in your home which is linked, by
phone, to our call centre which runs 24 hours a day.
When your alarm goes
off, you will automatically be connected to an operator at our call
centre. The operator will immediately know your name, address
and any other information you have given us. They will then
call for any help you may need, for example, your doctor, a
relative friend or an emergency service.
How can CCAS help me?
More information and our key documents