Anti Social Behaviour
Housing Anti-Social Behaviour and Enforcement Team
(HASBET)
We believe that residents are entitled to live in well managed
homes where they feel good about themselves and their
communities.
Anti-social behaviour can take many different forms, ranging from
threatening behaviour to neighbour complaints, to loud
music or untidy gardens.
Your Homes Newcastle is committed to taking clear steps to deal
effectively with anti-social behaviour, nuisance and harassment so
that residents can live in a comfortable and safe environment.
- HASBET achieved Charter Mark accreditation in February 2008 in
recognition of customer service excellence and are fully compliant
with the Cabinet Office’s standard.
- In October 2008, the Social Landlord’s Crime and Nuisance Group
awarded HASBET the Team Award for 2008 for exemplary practice in
tackling anti-social behaviour.
- In April 2009, HASBET was runner up in the Lemos and Crane
ASB Action Net awards for innovation and excellence in
tackling anti-social behaviour and maximising tenant
satisfaction.
- In August 2009, HASBET was shortlisted for the finals of the
prestigious UK Housing Awards 2009 for creating integrated and safe
places to live.
Our dedicated Housing Anti Social Behaviour and Enforcement Team
aims to reduce anti social behaviour through supporting victims and
taking action against those who cause problems for their
neighbours. To support this we work in partnership with
Newcastle City Council, Northumbria Police and Victim
Support. We also work closely with ARCH to tackle hate crime
- click here to find out what hate
crime is and how you can report it.
We are also committed to helping vulnerable people sustain their
tenancies and avoid homelessness
- click
here to download our Preventing Evictions
Protocol (a partnership agreement between Newcastle
City Council, Your Homes Newcastle, housing associations and
Supporting People).
Click here to read our Summary of Policies and Procedures for
Anti-Social Behaviour (pdf)
Click here to read Your Homes
Newcastle's anti-social behaviour summary
statement.
Find out more about the Housing Anti-Social Behaviour
Enforcement Team (HASBET)
We have published a customer handbook
which explains what anti-social behaviour is and how we tackle
it.
Click here to download a copy.
Watch a short film about reporting anti social
behaviour
Join our anti social behaviour sounding board
Our anti social behaviour sounding board gives tenants
and leaseholders the chance to tell us their views about
how we deal with and prevent bad behaviour on estates.
Visit Getting
Involved to find out more.