Anti Social Behaviour


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Housing Anti-Social Behaviour and Enforcement Team (HASBET)

We believe that residents are entitled to live in well managed homes where they feel good about themselves and their communities.

Anti-social behaviour can take many different forms ranging from threatening behaviour to neighbour complaints, from loud music to untidy gardens. 

Your Homes Newcastle is committed to taking clear steps to deal effectively with anti-social behaviour, Picture ofyoung girlnuisance and harassment so that residents can live in a comfortable and safe environment.

In February 2008, our Housing Anti Social Behaviour and Enforcement Team (HASBET) were awarded a Charter Mark for customer service excellence. In October 2008, the Social Landlord’s Crime and Nuisance Group awarded HASBET the Team Award for 2008 for exemplary practice in tackling anti social behaviour.      

Our dedicated Housing Anti Social Behaviour and Enforcement Team aims to reduce anti social behaviour through supporting victims and taking action against those who cause problems for their neighbours.

To support this we work in partnership with Newcastle City Council, Northumbria Police and Victim Support.  We also work closely with ARCH to tackle hate crime - click here to find out what hate crime is and how you can report it.

We are also committed to helping vulnerable people sustain their tenancies and avoid homelessness - click here to download our Preventing Evictions Protocol (a partnership agreement between Newcastle City Council, Your Homes Newcastle, housing associations and Supporting People).

You can read our Summary of Policies and Procedures for Anti-Social Behaviour here.

Click here to read Your Homes Newcastle's anti-social behaviour summary statement.

Find out more about the Housing Anti-Social Behaviour Enforcement Team (HASBET)

In March 2008 we published a customer handbook which explains what anti-social behaviour is and how we tackle it.  Click here to download a copy.

Watch a short film about reporting anti social behaviour

 


 

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