We want you,
our tenants and leaseholders, to have a say in the housing services
we provide and how we provide them because this helps us to improve
To give you the chance to have your say, YHN has a
dedicated Customer Involvement team who provide ways for
our tenants and leaseholders to get involved.
Visit our online Events
Calendar to find out about events and activities which
are happening soon.
Information for housing providers
YHN runs successful mystery shopping and customer inspection
programmes. We can provide training to housing providers who
use these programmes or who would like to
introduce them to their organisation.
For more information please contact the Customer Involvement
Team on 0191 278 8723 or email firstname.lastname@example.org