The Freedom of Information Act gives you the legal right to ask to see lots of information that we produce, such as:

• our newsletters
• information about our performance
• our policies and procedures

We have a list of everything you can see. It is called a 'publication scheme'

How can you get to see this information?

Look at the 'publication scheme' on this website, or if you want a printed copy of anything, ask for it by contacting:

Manager Central Services (Data Protection Officer)
Your Homes Newcastle
Freepost
NAT22311
Newcastle upon Tyne,
NE30 4NB

Phone: 0101 2788600
Fax: 0191 2788603
Email: yhn@yhn.org.uk

Just tell us what you are looking for and what format you want it in. If you're not sure what information we've got about the subject you're interested in, please contact us for advice.

What happens when you ask for information?

Is there any information we can't provide?

There may be some information we can't send you. Specific exemptions are those which might damage our commercial interests, such as the buying of goods and services; commercially sensitive information or third party information about others that would be a breach of data protection; confidential information about the organisation, such as details about our employees.

If we're not able to give you some or all of the information you ask for, we will usually let you know why.