Emergency contacts
To report a crime
In an emergency, if somebody's life is in danger or a crime is
taking place,
call 999
To report all other crimes or incidents, or for general
information and advice,
call Northumbria Police on 08456 043 043 or text
07786 200 814
For the deaf and hard of hearing:
minicom 01661 820 915 or text 07786 200
815
To report anti-social behaviour
These lines are confidential and available 24 hours a day
to report anti-social behaviour and community safety related issues
to the police and your local council. These include:
- Vandalism and graffiti
- Noisy neighbours and loud parties
- Threatening and abusive behaviour
- Abandoned vehicles, dumping and fly tipping
- Drunk and rowdy groups
- Drug-related anti-social behaviour
- Broken street lighting.
If you smell gas
If you smell gas, call free on
0800 111 999.
Don’t create a
flame or operate electrical switches.
Do put out
flames, open doors and windows, keep people away from the area and
turn the gas off at the control valve.
You can call this number any time, day or night every day of the
year. Your call will not cost you anything. Just pick up the phone,
dial the number and you will be put through to a trained operator
who will take all the details.
Social Services
Help is available if you, or someone you know who is being cared
for by community care services, is at risk of abuse or neglect.
For
social work emergencies outside office hours (adults
and children) call 0191 232 8520; Fax:
0191 211 4947; Deaf community:
18001.
Domestic Violence
If it is not safe for you to stay in your home, we can offer you
emergency accommodation. You should ask at a
local community housing office, Housing Advice
Centre,
customer
service centre or at a
social
services office. We can arrange emergency
accommodation outside of Newcastle where this is necessary.
If you need accommodation after 4.30pm you should call the Out of
Hours Emergency Service on
0191 232 8520.
Repairs Out of Hours Service
If you have an emergency between the hours of 6pm and 8am you
can call the Repairs
Centre on 0845 113 8888. Some
examples of emergencies are:
- no usable toilet in the property
- major structural damage
- no heating or hot water in winter
- total loss of electricity
- you cannot get into your home or your home is not secure (you
will need a crime number for this kind of repair)