Looking Local - YHN's Digital TV information service

Customers can access information about YHN services any time of the day or night, for free, through our digital TV service Looking Local. This is available to customers who have Sky or Virgin Media interactive TV packages. 

As well as information about how to find a home, pay your rent or report a repair, the channel provides advice about how to access other YHN services, including sheltered housing, Community Care Alarm Service, Newcastle Furniture Service and the Housing Anti Social Behaviour and Enforcement Team. 

You can also get in touch with us using the interactive Contact Us form at a time that suits you, even when your local Community Housing Office is closed.

How can I access the channel?

The service can be accessed on Sky and Virgin - follow the instructions below:

For more information about using the channel, please contact YHN’s Customer Service team on 0191 278 8674.