YHN Housing Services @ Walker


Who is my housing officer?Contact us

YHN Housing Services @ Walker
Walker Centre,
Church Walk,
Newcastle upon Tyne,
NE6 3BS.

Housing Benefit
Refuse collection

Tel: 0191 278 8455

Email: walker@yhn.org.uk   

Housing Options Manager: Leonie O'Carroll - leonie.ocarroll@yhn.org.uk
Tenancy and Estate Manager: Colin Riley - colin.riley@yhn.org.uk
Tenancy and Estate Coordinator: Amanda Wilkinson - amanda.wilkinson@yhn.org.uk
Income Recovery Manager: Amanda Roberts - amanda.roberts@yhn.org.uk


Opening times

Monday to Friday  8.30am – 4.30pm
Wednesday          8.30am – 3.00pm

About us

YHN Housing Services @ Walker manages approximately 4,400 properties in the Walker and Walkergate wards of Newcastle.The accommodation that we manage in the area ranges from traditional two and three bedroom semi-detached and terrace houses to pre-fabricated houses, dutch bungalows, high rise and low rise flats.

We operate three specialist functions that provide a number of services including:

Housing Options:

  • Applications for housing 
  • Garages 
  • Managing and letting empty properties 

Tenancy and Estate Management:

  • Anti-social behaviour 
  • Neighbour complaints
  • Estate management 
  • Repairs enquiries
  • Untidy gardens

Income Management:

  • Rent account enquiries
  • Recovering debt from current and former tenants
  • Promoting home contents insurance
  • Offering a range of payment methods

You can also access our support services at the office, which include:

You can also access Newcastle Futures through our office if you want help to get into work.

Other local information