YHN Housing Services @ Walker


Who is my housing officer?Contact us

YHN Housing Services @ Walker
Walker Centre,
Church Walk,
Newcastle upon Tyne,
NE6 3BS.

Housing Benefit
Refuse collection

Tel: 0191 278 8455

Email: walker@yhn.org.uk   

Housing Options Manager: Leonie O'Carroll - leonie.ocarroll@yhn.org.uk
Tenancy and Estate Manager: Colin Riley - colin.riley@yhn.org.uk
Tenancy and Estate Coordinator: Amanda Wilkinson - amanda.wilkinson@yhn.org.uk
Income Recovery Manager: Amanda Roberts - amanda.roberts@yhn.org.uk


Opening times

Monday to Friday  8.30am – 4.30pm
Wednesday          8.30am – 3.00pm

About us

YHN Housing Services @ Walker manages approximately 4,400 properties in the Walker and Walkergate wards of Newcastle.The accommodation that we manage in the area ranges from traditional two and three bedroom semi-detached and terrace houses to pre-fabricated houses, dutch bungalows, high rise and low rise flats.

We operate three specialist functions that provide a number of services including:

Housing Options:

  • Applications for housing 
  • Garages 
  • Managing and letting empty properties 

Tenancy and Estate Management:

  • Anti-social behaviour 
  • Neighbour complaints
  • Estate management 
  • Repairs enquiries
  • Untidy gardens

Income Management:

  • Rent account enquiries
  • Recovering debt from current and former tenants
  • Promoting home contents insurance
  • Offering a range of payment methods

You can also access our support services at the office, which include:

You can also access Newcastle Futures through our office if you want help to get into work.

Other local information

Use Newcastle City Council's 'My Neighbourhood' pages to find information on:

  • bin collection dates
  • Councillors details
  • ward information
  • useful links