YHN Housing Services @ Newbiggin Hall

This office is now closed

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YHN Housing Services @ Newbiggin Hall
1 Yetholm Place,
Newbiggin Hall Estate,

Housing Benefit
Refuse collection
What's on
Estate walkabouts
Phone: 0191 277 7940     

Email: newbigginhall@yhn.org.uk

Housing Options Manager: Barbara Healy - barbara.healy@yhn.org.uk 
Tenancy and Estate Manager: Andy Hayes - andrew.hayes@yhn.org.uk 
Tenancy and Estate Coordinator: Joy Gordon - joy.gordon@yhn.org.uk
Income Recovery Manager: Tim Hutton - tim.hutton@yhn.org.uk

Opening times

Monday to Friday 8.30am – 12.30pm 

About us

The properties within the Newbiggin Hall estate are managed by staff based at YHN Housing Services @ Outer West. YHN manages approximately 1,700 properties in the Woolsington ward of Newcastle. The accommodation that we manage ranges from two and three bedroom houses to dutch bungalows and low rise flats.

We operate three specialist functions that provide a number of services including:

Housing Options:

  • Applications for housing 
  • Garages 
  • Managing and letting empty properties 

Tenancy and Estate Management:

  • Anti-social behaviour 
  • Neighbour complaints
  • Estate management 
  • Repairs enquiries
  • Untidy gardens

Income Management:

  • Rent account enquiries
  • Recovering debt from current and former tenants
  • Promoting home contents insurance
  • Offering a range of payment methods

You can also access our support services at the office, which include: