Byker Housing Office


Who is my housing officer?Contact us

Byker Community Housing Office 
45-47 Brinkburn Street,
Newcastle upon Tyne,

Housing Benefit
Refuse collection
What's on
Places of worship
Estate walkabouts

Tel: 0191 278 1555


Housing Services Manager: Colin Riley,

Opening times

Monday to Friday 8.30am – 4.30pm
Wednesday         8.30am – 3.00pm

About us

The Byker Housing Office manages approximately 1750 properties on behalf of the Byker Community Trust, within the Byker ward of Newcastle.

On 2 July 2012 the ownership of the land and other buildings on the Byker estate were transferred from Newcastle City Council to the Byker Community Trust. The properties within the area are Grade 2 listed and range from two, three and four bedroom houses and maisonettes to high and low rise flats and some bungalows.

For more information on Byker and Byker Community Trust please visit the Byker Community Trust website.

We provide a number of services at our office which includes:

  • Anti-social behaviour 
  • Applications for housing 
  • Estate management 
  • Garages  
  • Managing and letting empty properties 
  • Noise nuisance
  • Neighbour complaints
  • Repairs enquiries
  • Rent account enquiries
  • Untidy gardens

You can also access our support services at the office, which include:

You can also access Newcastle Futures through our office if you want help to get into work.

Other local information

Byker Community Trust