• in person (click here to find our how to contact your local Housing Office)
• in writing
• by phone on 0191 278 8600
• by minicom (head office): 0191 278 7727
• email YHN
• by completing a compliment, complaints and comments form online (with this form you can make a compliment, complaint or ask us a question)

Contact us out of hours

We can now help you with any questions you have about Your Homes Newcastle’s services during the evening or even at the weekend.

If you call your local housing office between 4.30pm and 9pm weekdays or Saturday between 9am and 2pm your call will be answered by our out of hours contact centre.

This service makes it easier to contact us at a time that is convenient for you.

Head Office Contact details

YHN House
Benton Park Road
Newcastle upon Tyne
NE7 7LX

8.30am - 5.00pm, Monday to Friday

Directions to YHN House