Customers have told us that they want to be able to access our printed documents and forms easily.  This pages contains links to our main reports, newsletters and leaflets.   

If you need any of our publications in your own language or in another format, such as as large print, please contact us.

What we do

• Homes & People newsletter
• Service newsletters:
  • Advice and Support
  • Concierge
  • Customer Involvement
  • NFS.

What we spend and how we spend it

• Annual Reports

What our priorities are

• Delivery Plans

How we make decisions

• Board papers

Our policies, procedures and strategies

• Strategies, plans and reports

Tenant information

• Finding a home
• Housing management, repairs and alterations forms
• Service standards
• Tenant handbook
• Welfare reform guides

Leaseholder information

• Leasehold news
• Leaseholder handbook