Our Tenancy Services division provides strategic and operational responsibility for all central, neighbourhood and citywide functions related to the day to day management and maintenance of homes and care and support of our customers.

There are nine services based in the Tenancy Services division:

• Housing Management
• Technical and Maintenance
• Advice and Support
• Young Peoples Service
• Asylum Seekers Unit
• Community Care Alarm Service (including Sheltered Housing)
• Concierge Service
• Housing Anti-social Behaviour and Enforcement / Rent Recovery
• Newcastle Furniture Service
• Your Choice Homes

Click here to download the Tenancy Services structure chart (pdf).