Our Tenancy Services division provides strategic and operational responsibility for all central, neighbourhood and citywide functions related to the day to day management and maintenance of homes and care and support of our customers.

The following services are based in the Tenancy Services division:

• Housing Management
• Property Maintenance 
• Advice and Support
• Young Peoples' Service
• Community Care Alarm Service (including Sheltered Housing)
• Concierge Service
• Housing Anti-social Behaviour and Enforcement / Rent Recovery
• Newcastle Furniture Service and Garden Care
• Your Choice Homes