About us


Estate walkabout


We are an Arms Length Management Organisation (ALMO) responsible for managing council homes on behalf of Newcastle City Council.

We were set up in 2004 to manage council properties, to improve housing in order to meet the Government’s Decent Homes standard, and to provide a range of support services for Newcastle City Council.

We currently manage:

  • 26,700 council homes on behalf of Newcastle City Council
  • 1,800 homes on behalf of the Byker Community Trust
  • 330 homes on behalf of Leazes Homes.

We also manage 1,500 leasehold properties on behalf of Newcastle City Council and the Byker Community Trust.

For more information about the Byker Community Trust and Leazes Homes, please visit their websites:

Our statement of purpose

  • Enable positive living for people in our homes and neighbourhoods

Our objectives

  • Make the money deliver
  • Create homes and neighbourhoods we all can be proud of
  • Work together to realise a brighter future

More information about our statement of purpose and objectives is available in our Business Strategy

Our structure

YHN is a large organisation with around 900 members of staff.   A large number of our staff work in housing management and support services positions but we also have people working in back office roles to ensure that the business runs smoothly.  Visit Jobs to find out more about working at Your Homes Newcastle.

We operate in three distinct organisational directorates:     

Destination Excellence

This 15 minute film made in April 2008 shows how we have transformed council homes, expanded housing services in Newcastle, and developed as an organisation that positively influences the life experiences of our customers.

Click here to watch the film

Recognising and rewarding staff

This short film shows our staff awards ceremony in February 2011 where we recognised and rewarded the achievements of our staff who go the extra mile to deliver excellent services to our customers.  You can watch the film below:

 

Click here to see a film of our 2009 staff awards ceremony.

ILM Approved CentreInstitute of Leadership and Management

Your Homes Newcastle became an approved Institute of Leadership and Management (ILM) centre in August 2008. Qualifications are offered in Management, Leadership and Coaching from Level 2 through to Level 5.

Places on programmes are available to YHN’s partner organisations at a discounted rate.

If you would like any more information on ILM qualifications please contact Michelle Slater, ILM Centre Manager, on 0191 278 8306 or email michelle.slater@yhn.org.uk.

Awards submissions

Click here to read about YHN projects that have been entered in various awards.

We are a member of the National Federation of ALMOs, the representative trade body for Arms Length Management Organisations - you can visit the website of the National Federation of ALMOs at www.almos.org.uk.

YHN accreditations